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Technical Specs
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Desktop PC Workstations |
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Minimum Recommendations: |
- Personal Computers
- Specifications
- Intel Pentium-5 dual core, 2 GB RAM, 300 MB free disk space
- Monitors
- Premium (1 required for the person responsible for entering the condition book)
- Dual wide-screen monitors (1600x900 resolution) or a single monitor of at least 23” wide (1600x900)
- Standard
- Single monitor of at least 21” wide (1600x900)
- Browsers
- Internet Explorer for all Race Track Operations software functions
- Google Chrome for the new Condition Book Matrix product
- We support Windows 7, Windows 8.1 and Windows 10
- We do NOT support the Microsoft Edge browser
- Printers (1 in Racing, 1 in HB Office)
- 2 network-connected laser printers
- Avoid Hewlett Packard HB4 and HP5 family of printers
- Internet Connectivity
- High-speed business-class internet connection
- Adobe Acrobat Reader
- Current anti-virus software (such as McAfee or Norton)
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All workstations should be updated with the latest operational and security patches from the Microsoft Windows Update website, and should be scanned and verified as free from worms or viruses. Virus software should be updated on a regular basis with the latest vendor releases.
Please use the following instructions to locate and access Internet Explorer on Windows 10.
- From bottom left corner of your screen, in the Search Box type: internet explorer
- When Internet Explorer is located, Right Click and choose to Pin to Taskbar for easy future access.
Users must change settings in Internet Explorer, as follows:
In Internet Explorer, Alt-T to get to the Tools menu:
- Select Internet Options - A pop-up window with several tabs will be displayed.
- On the General tab, under the section titled Temporary Internet files, click on the Settings button, then select Every visit to the page, and click OK.
- On the Security tab, click on the green checkmark for Trusted Sites, then click on the Sites button. Add https://rto.incompasssolutions.com as a trusted site, and click Close, then OK.
- From the Tools menu, click on Compatibility View Settings, add rto.incompasssolutions.com, click Close.
- From the Tools menu, allow Pop-ups from our site if you have Pop-up Blocker enabled.
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Networking and System Security |
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Any
standard network configuration which will allow users to
access the Internet should be acceptable (including the
Internet Connection Sharing feature available through the
Windows operating system). Because any computer which
connects to the Internet can become vulnerable, we
strongly recommend the use of a firewall to protect your
technology assets. RTO is designed to utilize standard
Internet protocols, which means no special rules or
exceptions must be made in your firewall in order to use
the system. |
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Special note about Internet Connection Sharing (ICS):
Because of the increased demand on the workstation which
handles Internet traffic in an ICS set-up, that machine
should be equipped with CPU, RAM and hard disk resources
sufficient to ensure smooth operation of all connections.
We will be happy to provide additional information about
that type of configuration upon request. |
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Network Architecture
Technical Support email: techsupport@incompass-solutions.com
Technical Support line: 1-800-625-4664
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